SHIPPING INFORMATION
Thank you for shopping at qilesen.com! We are committed to providing you with fast and reliable shipping services. Please read the following shipping terms carefully:
- Shipping Area
We currently support worldwide delivery. The specific countries and regions available for delivery may vary depending on the product and availability. If you have any questions, please contact our customer service team. - Shipping Processing Time
Orders are usually processed within 1-3 business days after payment is received. During peak order periods or holidays, the processing time may be extended, and we will notify you in time. - Shipping Time
Shipping time depends on your location and the shipping method selected. Generally:
●Standard delivery: Estimated 3~7 business days
Please note that the above shipping times are estimates and may be affected by weather, holidays and other uncontrollable factors. - Shipping Costs
Shipping costs are calculated based on order weight, size and destination. You will be able to view the exact shipping costs at checkout. - Order Tracking
Once your order is shipped, we will send you a tracking number via email, and you can check the order status in real time through our logistics partner’s website. - Problems and Returns
If you find shipping damage or other problems when receiving the goods, please contact our customer service team within 7 days after receiving the goods, and we will handle the return or exchange for you.
Thank you for choosing qilesen.com, we look forward to providing you with quality ski products and services!